Terms of Service

By using Red Needle's services, you agree to these terms:

1. Service Description

Red Needle provides AI-powered medical bill analysis. While we strive for accuracy, we cannot guarantee that all billing errors will be identified.

2. User Responsibilities

Users must verify any identified billing issues with their healthcare provider. Our service is for informational purposes only.

3. Payment Terms

Payment is required before analysis begins and is non-refundable unless the service fails to produce results.

4. AI Analysis Limitations

Our AI-powered analysis is designed to assist in identifying potential billing issues, but it may not be perfect. Like all AI systems, our technology can make mistakes, miss important details, or provide inaccurate recommendations. Users should:

Verify all AI-generated findings with qualified medical billing professionals
Use our analysis as a starting point, not a definitive assessment
Consult with healthcare providers and insurance companies directly for billing disputes
Understand that AI technology is continuously improving but remains imperfect

5. Data Privacy